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Sub-processors

Last updated: 2026-05-15

To deliver DashOps reliably and at scale, we engage a small number of trusted third-party service providers ("sub-processors"). Each one has a specific purpose, signs a data-processing agreement (DPA) with us where applicable, and is bound by industry-standard security certifications.

We notify all customers via email at least 30 days before adding or changing a sub-processor that materially handles their data. The list below reflects our current sub-processors as of 2026-05-15.

Vercel

Global edge network (US-based corporate)

Purpose: Frontend hosting (this marketing site at dashops.io and the dashboard at app.dashops.io)

Certifications: SOC 2 Type II, ISO 27001, GDPR compliant

Render

Singapore (ap-southeast-1)

Purpose: Backend API hosting (the Node.js / Express server at octatude-dashboard-api.onrender.com)

Certifications: SOC 2 Type II

MongoDB Atlas

Mumbai (ap-south-1)

Purpose: Primary database for account data, advertising metrics, audit logs, and integration tokens (encrypted at rest)

Certifications: SOC 2 Type II, ISO 27001, GDPR + HIPAA compliant

Purpose: Transactional and digest email delivery (account verification, invitations, scheduled reports)

Certifications: SOC 2 Type II

Meta Platforms (Facebook)

Global

Purpose: Source of advertising data (campaigns, audiences, insights, lead forms) accessed via the Marketing API on your behalf

Certifications: ISO 27001, ISO 27018, SOC 2

Purpose: Payment processing for paid subscriptions (when billing is enabled)

Certifications: PCI DSS Level 1, SOC 2 Type II, ISO 27001

Note: Currently in test mode; activates when paid subscriptions go live.

Questions or concerns?

If you have questions about how we work with these sub-processors, or if you need a copy of a specific DPA for your records, contact us at privacy@octatude.com.